Little Angels, Nursery, Cardiff
Parents
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Partnerships with Parents We recognise how important it is for you to feel happy and secure in leaving your child at Nursery to attend work, and that this may not always be an easy process. However we work hard to ensure that the time spent away from you is recorded and communicated fully to aid in bridging this gap. Throughout your child's time at the Nursery we will work within close partnership with you, establishing effective communication and trusting relationships, ensuring both parties work as a team to meet the needs of your precious little ones. Our ultimate aim within Little Angels is to work in harmony with all families, ensuring all children leave as happy, healthy, individuals, equipped to face the challenges of school and later life. Please see our Policy with Parents document below; Our commitment We are commited to keeping you informed in line with your child's progress in the following ways; A daily diary for under 2's telling you about your child's day in Nursery; including what and how much they ate, when they slept, their nappy changes, the activities they have done and the general feel of the day. A parents boards in the entrance hall. Regular newsletters with information about developments and upcoming events at the Nursery. Parents evening where you can have a more in-depth chat with the team who look after your child, and an opportunity for you to speak and get to know other parents. An open door policy where we are always happy to chat. All of our management team are contactable on e-mail at info@littleangelscardiff.co.uk Complaints A fully comprehensive complaints policy and procedure is available for you within the parent's handbook. However in the event of this not being satisfactorily resolved, or you feel unable to approach the Manager or Nursery Proprietor then you are able to contact the Care and Social Services Inspectorate for Wales at the following address;
Canolbarth a De Cymru / Mid & South Wales Rhud Y Car Merthyr Rydfil CF48 1UZ Tel: 03000628888 Fax: 03000628548 |
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